Program for Assertive Community Treatment

Program for Assertive Community Treatment (PACT) is a team approach designed to provide comprehensive, community-based psychiatric treatment, medication management, rehabilitation, and support to individuals possessing a serious and persistent mental illness. A multi-disciplinary team of professionals, including a psychiatrist, team leader, social workers, a vocational specialist, a substance abuse specialist, and registered nurses provide these services 24 hours a day, 365 days a year. 


PACT is an evidence-based recovery model where services are individualized to meet the unique needs of each consumer and address all areas related to successful community living. The PACT team seeks to address all aspects of an individual’s functioning and to help him/her nurture his/her life goals and integration into the community. In addition to possessing a serious and persistent mental illness, PACT clients have avoided or not responded well to traditional outpatient treatment and often have co-existing problems such as homelessness, substance abuse or criminal justice involvement.


Services Provided

Services and support provided include, but are not limited to:

  • 24 hour/7 days a week access to staff
  • Initial and ongoing assessments
  • Person-centered treatment planning
  • Psychiatric services
  • Medication management
  • Crisis intervention and immediate support
  • Symptom management and skills teaching
  • Family support and education
  • Substance abuse services
  • Physical health screening and care coordination
  • Employment and housing assistance
  • Case management
  • Ongoing support and advocacy while hospitalized or incarcerated


How to Access Services

To be eligible for PACT services, the following criteria must be met:

  • Primary Axis I Diagnosis of Schizophrenia, Schizoaffective Disorder, Bipolar Disorder, or Major Depression
  • Two or more hospitalizations in the last year
  • Title XIX eligibility
  • Has been unsuccessful with traditional outpatient services


For more information, contact the PACT Team at 515-282-9972.


The PACT Team is located at:

401 E Court Ave

Suite 100

Des Moines, IA 50309